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Wednesday, February 26, 2014

Proxy Outage February 27th


Hello WesternU Community, 
                Thursday 2/27 at 6am PST the Library proxy server will be unavailable for approximately 15 minutes for maintenance. During this time you will be unable to connect to library electronic resources. This outage will not affect the online catalog, online holds, or online renews, just the electronic journals and search databases.

If you have any questions or concerns please contact the library by phone at 909.469.5323 or 888.704.1660, by email at libsupport@westernu.edu, or come by in person and speak to a member of our staff!

We thank you for your patience during this brief outage. If you experience difficulties accessing electronic resources following this outage, please contact the library.

Monday, December 16, 2013

Access Medicine restored

Hello WesternU Community,

Access Medicine is once again available. If you continue to experience issues with this resource please call (909) 469-5323 or 1-888-704-1660, or email reference@westernu.edu.

We thank you for your patience during this unscheduled outage.

Friday, December 13, 2013

AccessMedicine is unavailable

The library's AccessMedicine account was disabled by the publisher in error. We are working with them to reinstate our access ASAP. We will update this post as more information becomes available.

We apologize for the inconvenience.

Wednesday, December 11, 2013

Article Request System Maintenance Extended

Hello WesternU Community,

Today's maintenance for the Illiad Article Request System is being extended to approximately 4pm PST.

We apologize for the inconvenience and thank you for your patience while we resolve an issue.

Tuesday, December 10, 2013

ILLiad Article Request System Scheduled Maintenance

Hello WesternU Community,
     December 11th from 6am PST to approximately 2pm PST the ILLiad Article Request System will be unavailable for a planned maintenance. During this time you will not be able to submit, retrieve, or modify requests you have made through ILLiad.

Please check this blog for maintenance updates.

We thank you for your patience while we improve Library Systems.

Tuesday, October 15, 2013

Temporary Electronic Resources Outage 10/15/13

Hello WesternU Community,

Tonight from 11:00 pm to 11:30 pm PST Library Electronic Resources will be unavailable due to server maintenance by IT.  If you have any questions or concerns, or if you experience issues with Library Electronic Resources after 11:30 pm PST please email libsupport@westernu.edu. 

Thank you for your patience while University Systems are improved.

Monday, October 7, 2013

OVID links not working on Electronic Resources page

UPDATE 10/8/2013-

Links on the Library's Electronic Resources webpage for Ovid databases are now fixed.

New direct links are below;

Nursing@Ovid


Books@Ovid


Currently IT (Information Technology department) is not allowing updates to the webpages. We are trying to get an update scheduled ASAP.

Thank you for your patience.

10/7/2013

Currently the direct links to some Ovid databases are not working properly. We are currently working on the issue.

To access Nursing@Ovid or Books@Ovid, use the link below and select the database you want to search from the menu.


We will update this entry when the links have been fixed.

Thank you