Friday, December 16, 2011

Happy Holidays!

The Harriet K. and Philip Pumerantz Library will be closed beginning at 5pm December 16th, 2011 in observance of Winter Break. We will reopen at 7am January 2nd, 2012. During this time Electronic Resources will still be available for use, however Systems Support will be unavailable.

If you experience an issue during the break please email and your issue with be addressed in the order received when services resume.

The Library Information Services Department wishes you and your families Happy Holidays and a Joyous New Years!

Monday, December 12, 2011

Access Medicine Outage

UPDATE 11:50am 12/12/11 - AccessMedicine is back up.

Good Morning WesternU Community.

We are currently experiencing technical issues with the Access Medicine Database. We are working with Access Medicine to resolve the issue and updates will be provided as we have them.

We thank you for your patience and understanding during the outage. If you have any questions or concerns please contact the Reference and Outreach department.

Wednesday, October 12, 2011

Proxy Server Outage Update

Hello WesternU Community.

The scheduled maintenance for the Library's Proxy server has been extended to two hours on October 14th.

We thank you for your patience and understanding while the server is offline.

Tuesday, October 11, 2011

Proxy Server Maintenance

Hello WesternU Community,

October 14th at 4am the Library's proxy server will be offline for scheduled maintenance.

During this time electronic resources will not be available.

The outage is expected to last 60 minutes.

Wednesday, October 5, 2011

ILLiad Service Update

Hello WesternU community,

InterLibrary Loan and Document Delivery services are available.

Thank you for your patience and understanding during the downtime.

Tuesday, October 4, 2011

ILLiad Outage

Beginning Wednesday October 5th at 5am ILLiad will be down for a system upgrade. During this time we will not be able to accept requests for InterLibrary Loans or Document Delivery services. The outage is expected to last until 1pm.

Monday, August 22, 2011

Study Room Reservation System

UPDATE: Study Room Reservation System is now available.

The Study Room Reservation System is down. Technical Support has been contacted. We will update this post as soon as we have more information.

Wednesday, August 17, 2011

Search Electronic Databases partial outage

UPDATE: Live search feature is now available.

Good Morning WesternU Community,

We are experiencing a temporary outage with the Live Search feature of the Search Electronic Databases beta page.

Currently the Search by Category drop-down is working as it should.

We thank you for your patience during this outage and encourage you to please use the manual list of Electronic Databases at

Monday, August 8, 2011

Clinical Veterinary Toxicology

Although the library does have a subscription to this eBook ( through ScienceDirect, the content of the book is not available on the publishers website. Our account representative and ScienceDirect Technical Support have been contacted.

Monday, August 1, 2011


UPDATE: StatRef recently changed their interface and URL. The new URL is All URL's on the website will be updated ASAP.

August 1, 2011

StatRef is currently unavailable. The publisher has been contacted. Updates will be posted when we receive more information.

August 2011

Western University of Health Sciences servers, including but not limited to, the Library's website, WUcat Catalog, and Proxy server may be temporarily unavailable on August 19th for IT's monthly maintenance. Downtime typically begins at 6:00 pm and is usually down for approximately 1 hour.

Wednesday, June 1, 2011

June 2011

We currently have no planned updates or outages for the month of June.

If an outage occurs it will be posted here as well as on our Facebook page (

Thank You.