EBSCO System Maintenance - August 1

EBSCO will be performing scheduled maintenance on Friday, August 1st starting at 3:00 AM and expected to last approximately 2 hours. During the maintenance window customers may lose access for a duration that is expected to last less than 10 minutes. Access should automatically restore once the maintenance is complete. 

This will effect the following products:

• Academic Search Elite
• EBSCO Discovery Service (search box on the library homepage)
• Alt HealthWatch
• Business Source Elite
• CINAHL
• EBSCO eBooks
• ERIC
• Health Source: Consumer Edition
• Health Source: Nursing/Academic Edition
• Newspaper Source
• PsycInfo
• Regional Business News

If you are have problems logging in after the maintenance window, please contact reference@westernu.edu.

PubMed and NCBI Database Maintenance - July 26

When: Saturday, July 26 starting at 3 am PT for 12 or more hours

What: NCBI will be taking all databases offline for website maintenance, including PubMed.

Impact: Starting at 3 am PT, maintenance will commence and is anticipated to last 12 or more hours. During this time, users may experience interrupted access or degraded performance across a range of NLM resources, including databases, search tools, submission systems, and programmatic services. Visit NCBI Insights for more information.

Other resources will be available on the Electronic Resources webpage and the Discovery Service search box on the library website.

Thank you for your patience while NCBI improves the site’s security, reliability, and performance. 

Contact: If you have questions about using electronic resources, contact reference@westernu.edu.

Wiley access issue

UPDATE: Wiley is back up and the link on the Electronic Resources page has been changed back to the proxied one. 7/2/25 12:50pm

Wiley Online Library is currently experiencing a Cloudflare error and is inaccessible via the proxy server both on and off campus. We have updated the link on the Electronic Resources page to go through OpenAthens. The provider is aware of the issue and is currently working on a solution. We will update this blog when access has been restored via the proxy server.