Tuesday, October 26, 2021

Library Catalog (Enterprise) – Maintenance downtime 10/27/2021 9 pm

SirsiDynix will perform database maintenance on our Library Catalog Enterprise on Wednesday, October 27. It will be unavailable for 1 hour starting at 9 pm PT.

Monday, October 25, 2021

Full Text Finder Down

UPDATE: The full text finder is now fixed. 10/25/2021 2:36 pm

The Pumerantz Library's full text finder button (  ) is currently not working.  The vendor is aware of the problem and working on a fix.  

As a workaround, you can look up the journal name on our ejournal search page to see if we have access.

We will update this blog when the problem has been resolved

Thursday, October 14, 2021

ILLiad down for maintenance on Oct 21 from 6 a.m. to 8 a.m.

UPDATE: Maintenance complete. ILLiad is available for use. 10/21/2021 7:33 am

The Interlibrary Loan and Document Delivery system, ILLiad, will be unavailable due to scheduled maintenance on Thursday, October 21 starting at 6 a.m. PT. Expected downtime is 2 hours.

During this time, you will be unable to submit or retrieve requests from the ILLiad website.

Electronic Resources (https://www.westernu.edu/library/) will still be available.

Thank you for your patience while we improve our services.

Wednesday, September 29, 2021

Anatomy.tv down

UPDATE: The error is no longer displaying and Anatomy.tv is working. 9/29/21 8:46 PM

Anatomy.tv is giving an ERR_EMPTY_RESPONSE error and will not load.  We are looking into the problem and will update this blog when it is resolved.

Friday, August 20, 2021

EZProxy Downtime

WesternU IT is performing an upgrade on the library’s EZProxy application during tonight’s (Friday, 8/20) IT monthly maintenance window from 6 p.m. to 8 p.m. PT.

This will affect access to the library’s Electronic Resources. You might not be able to access all resources. 

If you are not able to access Electronic Resources after 8 p.m., please contact libsupport@westernu.edu or submit the Report a Problem form.

We appreciate your patience while we improve our library systems.


Tuesday, August 3, 2021

Online Catalog (Enterprise) Maintenance

 SirsiDynix will perform system maintenance on the Pumerantz Library Online Catalog (Enterprise) (https://whsl.ent.sirsi.net/) on Friday, August 6. 

The catalog will be down for 20 to 30 minutes between 7:00 am and 8:00 am (PT). 

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.

Thursday, July 22, 2021

Library Catalog - Enterprise down for maintenance 7/22/21 9:00 PM

SirsiDynix will be performing database maintenance on our Library Catalog Enterprise. Expected downtime is 1 hour starting 7/22/21 at 9:00 PM PDT