Wednesday, October 21, 2020

eJournals Search on Library Homepage

UPDATE: The problem with the eJournal tab has been fixed. 10/21/20 2:57 PM  

The eJournals tab in the search box on the library's homepage is not working.  The problem is being worked on, and we will update this blog when it is fixed.  You can still look up ejournals either using the search box on the top right of the Electronic Resources page, or by using this direct link.

Friday, October 16, 2020

Online Catalog Scheduled Maintenance for 10/19/2020

What: The Pumerantz Library Online Catalog (https://whsl.sirsi.net/) features (item lookup, online renew, online holds, item due notices, etc.) will not be available.

When: Monday, October 19 starting at 9 p.m. for approximately 2 to 3 hours

Why: Scheduled system maintenance to maintain functionality

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.

Wednesday, October 14, 2020

Link Resolver down in Web of Science

UPDATE: Access to the link resolver has been restored. 10/15/20 3:03 PM  

Our link resolver (Pumerantz Library Full Text Locator button) is not working in the Web of Science database.  We have contacted their customer support and will update this blog when the problem is resolved.  If you need to check if we have access to an article you found in Web of Science, you can look up the journal name in our journal search database.

Tuesday, September 22, 2020

EBSCO slow response or timeout

UPDATE: Access to all resources has been restored. 9/22/20 9:39 AM  

Our EBSCO products are experiencing a slow response time or have been timing out.  Here is a list of affected products:

  • EDS
  • Full Text Locator
  • Academic Search Elite
  • Alt Health Watch
  • Biological and Agricultural Index Plus
  • Business Source Elite
  • CINAHL
  • DynaMed
  • EBSCO eBooks
  • Health Source: Consumer Edition
  • Health Source: Nursing/Academic Edition
  • Newspaper Source
  • Regional Business News

EBSCO is working on the problem now.  We will update this blog when the problem is resolved.

Friday, September 18, 2020

Full Text Finder down

UPDATE: The Full Text Finder is now working. 9/18/20 5:15 PM

The Pumerantz Library's full text finder button (  ) is currently not working.  The vendor is aware of the problem and working on a fix.  

As a workaround, you can look up the journal name on our ejournal search page to see if we have access.

We will update this blog when the problem has been resolved.

Wednesday, September 16, 2020

EBSCO Discovery Service and Research Databases intermittent loading issues

UPDATE: Access to all resources has been restored. 9/16/20 9:29 AM 

EBSCO Discovery Service (search box on the library's home page) and Research databases are experiencing intermittent problems loading webpages.  They are working on the problem now and we will update this blog when the problem has been fixed.

Tuesday, September 8, 2020

Online Catalog Scheduled Maintenance

The Pumerantz Library Online Catalog (https://whsl.sirsi.net/) will be unavailable on Wednesday, September 16 from 8 p.m. to 12 a.m. due to maintenance.

During this time, the Online Catalog features (item lookup, online renew, online holds, item due notices, etc.) will not be available.

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.