ILLiad Website Outage - July 19

UPDATE: Access has been restored 7/22/2024 7:30am

The ILLiad website is currently down. It is impacted by the Microsoft CrowdStrike issue. We are working with the vendor to fix it and will update this post when ILLiad is back online.

Thank you for your patience. 

Booked Maintenance – July 19

When: Friday, July 19 from 6 pm to 8 pm PT

What: Booked, the study room reservation system, will be down during this Friday’s IT Monthly Maintenance for an upgrade.

Impact: You will not be able to access the site to make or modify your study room reservations. If you have questions about reservations, contact circ@westernu.edu.

Thank you for your patience while we improve the site’s security, reliability, and performance.

AccessPhysiotherapy/F.A. Davis and AccessPharmacy

UPDATE: Access has been restored 7/3/20 11:00AM

AccessPhysiotherapy/F.A. Davis and AccessPharmacy are currently unavailable. We understand the frustration that comes with our resources being unavailable and we are doing everything we can to reinstate our access. We apologize for the inconvenience. 

EBSCO eBooks System Maintenance

 EBSCO will be performing scheduled maintenance on Saturday, June 22nd starting at 10:00pm. It is expected to be completed in approximately 30 minutes. During this time you will not be able to download ebooks through EBSCO. You will still be able to read ebooks online during this time. If you have problems downloading outside of the maintenance window, please contact reference@westernu.edu.

Catalog Maintenance – June 11

When: Tuesday, June 11 from 12 am to 2 am PT

What: SirsiDynix is completing server maintenance that will affect the online catalog.

Impact: You will be able to search the catalog but will not be able to place holds or renew items.

You will still be able to search and access electronic material through the Electronic Resources webpage and the Discovery Service search box on the library website.

Thank you for your patience while we improve the site’s security, reliability, and performance. If you have questions about items you borrowed, contact circ@westernu.edu.

ILLiad Maintenance – May 31 to June 1

When: Friday, May 31 at 11:30 pm to Saturday, June 1 at 4 am PT.

What: OCLC is completing server maintenance that might affect ILLiad, the Interlibrary Loan and Document Delivery website.

Impact: The website will be available but may intermittently go down. If you encounter issues, please try again.  

Thank you for your patience while we improve the site’s security, reliability, and performance. If you have questions about your requests, contact ill@westernu.edu.

Losing Access to 5MinuteConsult Database

In July we will lose access to the 5MinuteConsult point-of-care database. Access to this product had been given to us complementarily via Ovid, but that will be ending in July and we will not be purchasing it. For any questions or concerns, please contact the Reference Department at reference@westernu.edu.