Scheduled Network Outage, Wednesday, Nov. 22 7pm-9pm

The IT scheduled network outage on Wednesday, November 22nd will affect library resources during the two hour maintenance window from 7pm-9pm. Resources affected include electronic resources (due to the proxy server being hosted on the WesternU network), ILLiad, and logging into your account on the Library Online Catalog.

Update - ILLiad server migration

UPDATE 9/27/2017 - This issue is resolved.

The ILLiad migration is complete and you can once again submit article and book requests. Please update any ILLiad bookmarks you may have to the new URL https://westernu.illiad.oclc.org/illiad/logon.html.

Currently there is an issue with the ILLiad link on our Full-Text Finder service.

We hope to have this resolved by tomorrow.

If you have any problems with the ILLiad service, please contact the library at 909-469-5323 or email circ@westernu.edu.

Thank you for your patience.

Library Support

Pumerantz Library - ILLiad server downtime notice

Hello WesternU Community,

On Monday, September 25th  at 3:00 pm - Tuesday, September 26th at approximately 3:00 pm the Pumerantz Library will be performing a migration of our article request system ILLiad. During this time you will be unable to submit requests or retrieve requests from the ILLiad system. Electronic Resources on the Library’s webpages will be available during this outage.

If you have any questions or concerns, please contact the library at 909-469-5323 or email libsupport@westernu.edu.

Thank you for your patience while we improve our services.

Library Support

Harriet K. and Philip Pumerantz Library

libsupport@westernu.edu

909-469-5323

Brief EZproxy downtime 6/8/2017

The EZproxy server will be rebooted on 6/8/2017 between the hours of 7am and 7:30am. This will result in approximately 10 minutes of downtime.

Neurosurgery eJournal

Due to a change in publisher, we will be losing access to the ejournal Neurosurgery beginning on July 1, 2017.  After that date, users can use ILLiad to submit an article request.

Journal of Dental Education

UPDATE- access has been restored 5/9/17 11:44am

Our access to the Journal of Dental Education is currently down. We also have a print subscription to this title, so requests for articles can be sent via ILLiad.

We are working with the publisher to restore access and will update this blog when it has been restored.

E-Journal Search

UPDATE- ejournal search is working again 1/25/17 9:24am

The e-journal search from the library's homepage and electronic resources page is not working properly.  You can still search for e-journals using this URL: http://proxy.westernu.edu/login?url=http://search.ebscohost.com/login.aspx?profile=pfi

If you have any questions, please contact Reference at reference@westernu.edu or call 909-469-5323 and ask for Reference.