Visible Body downtime

 Visible Body will be doing some maintenance to update security and stability issues on June 30th.  The downtime is scheduled to begin at 5:00 am PDT.  During the upgrade rollout, users will experience brief disruptions.  These disruptions are expected to last less than 30 minutes and might include: 

• Limited or no access to the web versions of Visible Body
• Inability to unlock new mobile downloads or extend the activation period of downloadable mobile apps
• Inability to create new Visible Body user accounts or access and sync current accounts

When the upgrades are done, all features will function as expected.  If you have any questions, please email reference@westernu.edu.

Anatomy.tv 3D Dentistry & 3D Leg, Ankle, and Foot 404 error

UPDATE: A fix has been implemented and the links are working again. 6/15/21 7:21 AM

The Anatomy.tv - 3D Dentistry & Anatomy.tv - 3D Leg, Ankle, and Foot modules go to a 404 error page when you click on the direct link from the E-Resources page.  You can click on the main Anatomy.tv link and navigate to the modules using the Titles tab, or close the window and click on the links from the E-Resources page again.  We are in contact with the vendor and will update this blog with any new information.

eBook search displaying titles we don't have access to

UPDATE: The problem has been fixed. 6/14/21 1:15 PM

When performing a search using the ebook tab on the library's homepage the results are displaying ebooks that the library does not own.  If there is a link that says "PDF Full Text" or "Full-text access for WesternU students, faculty, & staff" then we do have access to the ebook.  The image below shows an ebook we do not own.  There is no full text link to click on and the book cover is not displayed.

We will update this blog when the problem has been fixed.