Tuesday, February 14, 2012

Journal of the American Animal Hospital Association

UPDATE: Access to this title has been restored
Access to the Journal of the American Animal Hospital Association is currently unavailable. The publisher has been contacted to reinstate our access.

Thursday, February 9, 2012

InterLibrary Loan/Document Delivery Outage Update

Hello WesternU Community,

InterLibrary Loan and Document Delivery service has now been fully restored. Users are now able to log in and request items as normal.

If you continue to experience issues logging in to the ILLiad service please contact libsupport@westernu.edu.

We thank you for your patience and understanding during the service outage.

Tuesday, February 7, 2012

InterLibrary Loan/Document Delivery Outage

Hello Western University Community,

We are currently experiencing a continued outage of the ILLiad request system. Due to this we are unable to process requests for Interlibrary Loans or Document Deliveries through the website.

If you need to request an item that we currently do not have in our collection please email ill@westernu.edu for assistance.

We thank you for your patience and understanding during this outage.

Tuesday, January 3, 2012

Journal of Veterinary Medical Education

UPDATE 1/20/12 - Online access to this title has been reinstated.
2011 online content for Journal of Veterinary Medical Education is currently unavailable. Our subscription agent has been contacted. We will update this post as more information becomes available.

Monday, January 2, 2012

Journal of Periodontology Online

UPDATE: Access has been restored 1/3/2012

Online access to the Journal of Periodontology is currently unavailable. The publisher has been contacted. We will update this post as more information becomes available.

Friday, December 16, 2011

Happy Holidays!

The Harriet K. and Philip Pumerantz Library will be closed beginning at 5pm December 16th, 2011 in observance of Winter Break. We will reopen at 7am January 2nd, 2012. During this time Electronic Resources will still be available for use, however Systems Support will be unavailable.

If you experience an issue during the break please email libsupport@westernu.edu and your issue with be addressed in the order received when services resume.

The Library Information Services Department wishes you and your families Happy Holidays and a Joyous New Years!

Monday, December 12, 2011

Access Medicine Outage

UPDATE 11:50am 12/12/11 - AccessMedicine is back up.

Good Morning WesternU Community.

We are currently experiencing technical issues with the Access Medicine Database. We are working with Access Medicine to resolve the issue and updates will be provided as we have them.

We thank you for your patience and understanding during the outage. If you have any questions or concerns please contact the Reference and Outreach department.