Thursday, January 21, 2021

VisionCite login not working

UPDATE: We have received a new username and password and URL for VisionCite.  Please see the login instruction page that is located in the database description on the Electronic Resources page for updated information. 1/22/21 9:38 AM

The username and password for VisionCite is not working.  We are looking into the problem and will update this blog when we have more information.

Thursday, January 7, 2021

Link resolver down in Embase database

UPDATE: The link resolver is now working. 1/11/21 7:28 AM  

Our link resolver (Pumerantz Library Full Text Locator button) is not working in the Embase database.  We have contacted their customer support and will update this blog when the problem is resolved.  If you need to check if we have access to an article you found in Embase, you can look up the journal name in our journal search database.

Thursday, December 17, 2020

Annals of Internal Medicine website down

UPDATE: Access has been restored to the website. 12/1720 9:09 AM  

The website for Annals of Internal Medicine is currently down.  They hope to restore it by 9am PST today.  We will update this blog when access has been restored.

Wednesday, October 21, 2020

eJournals Search on Library Homepage

UPDATE: The problem with the eJournal tab has been fixed. 10/21/20 2:57 PM  

The eJournals tab in the search box on the library's homepage is not working.  The problem is being worked on, and we will update this blog when it is fixed.  You can still look up ejournals either using the search box on the top right of the Electronic Resources page, or by using this direct link.

Friday, October 16, 2020

Online Catalog Scheduled Maintenance for 10/19/2020

What: The Pumerantz Library Online Catalog (https://whsl.sirsi.net/) features (item lookup, online renew, online holds, item due notices, etc.) will not be available.

When: Monday, October 19 starting at 9 p.m. for approximately 2 to 3 hours

Why: Scheduled system maintenance to maintain functionality

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.

Wednesday, October 14, 2020

Link Resolver down in Web of Science

UPDATE: Access to the link resolver has been restored. 10/15/20 3:03 PM  

Our link resolver (Pumerantz Library Full Text Locator button) is not working in the Web of Science database.  We have contacted their customer support and will update this blog when the problem is resolved.  If you need to check if we have access to an article you found in Web of Science, you can look up the journal name in our journal search database.

Tuesday, September 22, 2020

EBSCO slow response or timeout

UPDATE: Access to all resources has been restored. 9/22/20 9:39 AM  

Our EBSCO products are experiencing a slow response time or have been timing out.  Here is a list of affected products:

  • EDS
  • Full Text Locator
  • Academic Search Elite
  • Alt Health Watch
  • Biological and Agricultural Index Plus
  • Business Source Elite
  • CINAHL
  • DynaMed
  • EBSCO eBooks
  • Health Source: Consumer Edition
  • Health Source: Nursing/Academic Edition
  • Newspaper Source
  • Regional Business News

EBSCO is working on the problem now.  We will update this blog when the problem is resolved.