Monday, November 15, 2021

DynaMed maintenance

DynaMed will be performing scheduled maintenance on Tuesday, November 16th, 2021 from 3:00 AM PST and lasting until 7:00 AM PST.  During this time, the DynaMed interface will be available, however, the Follow feature will be temporarily unavailable while the maintenance in being performed.

End users will notice:

  • Users will not be able access their followed list of topics.
  • Updates to followed topics will not appear on the homepage.
  • Topic pages will appear as if they are not followed.
  • If a user attempts to follow a topic during the maintenance, they will receive an error.

Once the maintenance has been completed, DynaMed users will again be able to follow topics and manage their previously followed content.

Monday, November 8, 2021

Ful Text Finder Down

UPDATE: The full text finder is now fixed. 11/8/2021 3:32 pm

The Pumerantz Library's full text finder button (  ) is currently not working.  The vendor is aware of the problem and working on a fix.  

As a workaround, you can look up the journal name on our ejournal search page to see if we have access.

We will update this blog when the problem has been resolved

Tuesday, October 26, 2021

Wiley Online Library down

UPDATE: The Wiley Online Library is now working. 10/26/2021 3:58 pm

 The Wiley Online Library, which includes their ejournals and ebooks, is currently down.  They have been contacted and we will update this blog when the problem has been resolved.

Library Catalog (Enterprise) – Maintenance downtime 10/27/2021 9 pm

SirsiDynix will perform database maintenance on our Library Catalog Enterprise on Wednesday, October 27. It will be unavailable for 1 hour starting at 9 pm PT.

Monday, October 25, 2021

Full Text Finder Down

UPDATE: The full text finder is now fixed. 10/25/2021 2:36 pm

The Pumerantz Library's full text finder button (  ) is currently not working.  The vendor is aware of the problem and working on a fix.  

As a workaround, you can look up the journal name on our ejournal search page to see if we have access.

We will update this blog when the problem has been resolved

Thursday, October 14, 2021

ILLiad down for maintenance on Oct 21 from 6 a.m. to 8 a.m.

UPDATE: Maintenance complete. ILLiad is available for use. 10/21/2021 7:33 am

The Interlibrary Loan and Document Delivery system, ILLiad, will be unavailable due to scheduled maintenance on Thursday, October 21 starting at 6 a.m. PT. Expected downtime is 2 hours.

During this time, you will be unable to submit or retrieve requests from the ILLiad website.

Electronic Resources (https://www.westernu.edu/library/) will still be available.

Thank you for your patience while we improve our services.

Wednesday, September 29, 2021

Anatomy.tv down

UPDATE: The error is no longer displaying and Anatomy.tv is working. 9/29/21 8:46 PM

Anatomy.tv is giving an ERR_EMPTY_RESPONSE error and will not load.  We are looking into the problem and will update this blog when it is resolved.