Friday, December 15, 2023

Online Catalog Maintenance – January 3, 2024

When: Wednesday, January 3rd from 1 am to 2 am PT

What: Some Online Catalog features will not be available due to scheduled maintenance.

Impact: During this time, you will not be able to place holds or renew items.

You will still be able to search and access electronic material through the Electronic Resources webpage and the Discovery Service search box on the library website.

Thursday, November 9, 2023

MedOne Vet Med error page

 UPDATE: MedOne Vet Med has been fixed and is now working. 11/13/23 11:56 am

MedOne Vet Med is currently going to an error page.  We have contacted the provider and will update this blog when access is restored.

Wednesday, October 4, 2023

Access Problems with EBSCO Resources

 UPDATE: All EBSCO resources are now working. 10/4/23 5:40 pm

All of our EBSCO resources are either loading slow or not loading at all.  EBSCO is aware of the issue and working to resolve it. Here is a list of the affected resources:

  • Academic Search Elite
  • Alt Health Watch
  • APA PsycInfo
  • Business Source Elite
  • CINAHL
  • DynaMed
  • EBSCO Discovery Service (search box on library's homepage)
  • EBSCO eBooks
  • Full Text Finder Resolver
  • Health Source Consumer Edition
  • Health Source Nursing/Academic Edition
  • Newspaper Source
  • Regional Business News

We will update this blog when the problem is fixed.

Tuesday, October 3, 2023

Online Catalog Maintenance - October 10

When: Tuesday, October 10 at 1 am to 2 am PT

What: SirsiDynix is updating the catalog server.

Impact: During this time, you will not be able to access the catalog.

You will still be able to search and access electronic material through the Electronic Resources webpage and the Discovery Service search box on the library website.

Booked Error on login

UPDATE: The problem has been fixed. You should be able to log in now. 10/3/2023 10:40 am

Booked, the study room reservation website, is down. When you try to log in, you will see an "Unknown Error" message. We have contacted IT and will update this post when it is working again.

If you have questions about the study rooms, contact circ@westernu.edu or 909-469-5323.

Monday, September 25, 2023

Online Catalog Maintenance - October 6

 When: Friday, October 6 at 1 am to 2 am PT

What: The Online Catalog will not be available due to scheduled maintenance.

Impact: During this time, you will not be able to access your catalog account to place holds or renew items.

You will still be able to search and access electronic material through the Electronic Resources webpage and the Discovery Service search box on the library website.

Friday, September 22, 2023

University of Toronto Press Journals Error

UPDATE: The problem has been fixed and our access has been restored. 9/25/23 7:37 am

Our University of Toronto Press journals are currently showing a 401 - Unauthorized error when a user tries to access the main journal page or a direct article. The journals affected are:

  • Journal of Veterinary Medical Education
  • Physiotherapy Canada

We have contacted the publisher and are working to get access restored. We will update this blog when the problem has been resolved.