Friday, March 25, 2016
Library Proxy Maintenance 4/6
Hello WesternU Community,
On Wednesday April 6th, the Library will be performing maintenance on the Library Proxy server. During the maintenance, there may be a brief outage for all electronic resources.
Thank you for your patience while we improve our systems.
Library Support.
Wednesday, March 16, 2016
Wiley Online Library scheduled downtime March 19th
Wiley Online Library will be unavailable for up to 3 hours on Saturday, March 19th 2016 04:00-07:00am PDT for essential maintenance.
Thursday, March 3, 2016
Extended Login Time for Online Catalog
Hello WesternU Community,
We are currently experiencing a longer than normal time for the online catalog (https://whsl.sirsi.net/). This delay has been noted at up to two minutes of time to process the log in. We are also still currently unable to process logins using WesternU account credentials. If you are trying to login using your WesternU email and password and receiving an error, please contact the library for your library system username and PIN. If you are trying to use the online catalog for renewals or holds, please be patient while the system processes your log in request. If you are receiving an error in trying to place a hold or renewal, please contact the library at 909-469-5323.
Thank you for your patience while this issue is resolved.
Thursday, February 18, 2016
Oxford University Press
UPDATE 2/23/16 - All Oxford titles should be working as expected.
UPDATE 2/22/16 - Most Oxford titles should be working as expected. Two titles are currently not showing up on our list of subscriptions but we do have access. See below for the URL's
We will update this blog once the two titles are back in our A-Z list.
Please see the below notice from Oxford University Press:
UPDATE 2/22/16 - Most Oxford titles should be working as expected. Two titles are currently not showing up on our list of subscriptions but we do have access. See below for the URL's
| American Journal of Hypertension | http://proxy.westernu.edu/login?url=https://ajh.oxfordjournals.org/content/by/year |
| Journal of the National Cancer Institute. Monographs (JNCI) | http://proxy.westernu.edu/login?url=https://jncimono.oxfordjournals.org/content/by/year |
We will update this blog once the two titles are back in our A-Z list.
Please see the below notice from Oxford University Press:
In order to provide
more secure browsing access to OUP-hosted journals, OUP have moved all our
journals to be hosted on https: web pages. This change took effect on
Tuesday 16th Feb 2016, and should be transparent to most customers.
However, some customers have experienced an issue when accessing our
journals. We apologize for the inconvenience this has caused and are
working with our customers individually to resolve all issues as quickly as
possible.
The Pumerantz Library discovered this problem today and unfortunately there is an issue with accessing Oxford Journals off-campus. We will be working with Oxford to fix the issue.
Below are the titles and direct links for Oxford Journals that we subscribe to. If you are off-campus and need a copy of an article, please contact the library.
Tuesday, February 16, 2016
UpToDate required registration
Registration is now required in order to successfully login to UpToDate. Although this has always been a requirement for UpToDate, there appears to have been a way to skip the registration form when accessing, allowing WesternU users to search without registering.
This work around was discontinued by UpToDate on February 6th. If you click on the UpToDate link on the library website, login through the proxy server using your WesternU login credentials, then see the following screen,
it is likely that you have not yet registered with UpToDate. Once you fill out the new user registration and click "Submit Registration" you should then be able to search UpToDate. You will only need to register once and UpToDate should automatically log you in from that point forward (you will still need to login through the proxy server). Please see our UpToDate online guide for more detailed information regarding UpToDate registration.
This work around was discontinued by UpToDate on February 6th. If you click on the UpToDate link on the library website, login through the proxy server using your WesternU login credentials, then see the following screen,
it is likely that you have not yet registered with UpToDate. Once you fill out the new user registration and click "Submit Registration" you should then be able to search UpToDate. You will only need to register once and UpToDate should automatically log you in from that point forward (you will still need to login through the proxy server). Please see our UpToDate online guide for more detailed information regarding UpToDate registration.
Friday, January 29, 2016
Library Online Catalog Login Issue
UPDATE 2/9/2016: Hello WesternU Community, We are still working with our library system vendor to resolve this issue and will provide updates as we have them. Thank you for your patience while we work to resolve this issue. Library Support
Hello WesternU Community, We are currently experiencing issues with user accounts in the Library’s Online Catalog and are working to resolve the issue as soon as possible. If you need to submit a renewal or place a hold online, please contact the Library at 909-469-5323 and ask for a login pin that will let you log in using your student ID. Thank you for your patience while we resolve this issue. Library Support
Hello WesternU Community, We are currently experiencing issues with user accounts in the Library’s Online Catalog and are working to resolve the issue as soon as possible. If you need to submit a renewal or place a hold online, please contact the Library at 909-469-5323 and ask for a login pin that will let you log in using your student ID. Thank you for your patience while we resolve this issue. Library Support
Wednesday, January 20, 2016
Pediatrics in Review
UPDATE: Pediatrics in Review is now searchable using the eJournal search boxes. 1/21/16 9:00am
Pediatrics in Review is one title that is affected by the current issue we are having with specific journals not appearing in our A-Z list. (See blog post http://pumerantzlibraryoutagesandupdates.blogspot.com/2016/01/journal-z-list-missing-titles.html for more information on this.)
It has come to our attention that some students are looking for articles in this journal. Please use the below URL to access the eJournal.
We have access from July 1979-present.
http://proxy.westernu.edu/login?url=http://pedsinreview.aappublications.org/content/by/year
Pediatrics in Review is one title that is affected by the current issue we are having with specific journals not appearing in our A-Z list. (See blog post http://pumerantzlibraryoutagesandupdates.blogspot.com/2016/01/journal-z-list-missing-titles.html for more information on this.)
It has come to our attention that some students are looking for articles in this journal. Please use the below URL to access the eJournal.
We have access from July 1979-present.
http://proxy.westernu.edu/login?url=http://pedsinreview.aappublications.org/content/by/year
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