EBSCO System Maintenance

EBSCO will be performing scheduled maintenance on 9/13/18 from 5-11am.  They do not anticipate any impact to customers, but there may be brief interruptions or slowness during this time. Affected resources are:

• Academic Search Elite
• Alt-Health Watch
• Biological and Agricultural Index Plus
• Business Source Elite
• DynaMed Plus
• EBSCO Discovery Service (search box on the library's homepage)
• EBSCO eBooks
• Full Text Finder (Pumerantz Library Full Text Locator button)
• CINAHL
• Health Source Consumer Edition
• Health Source Nursing Academic Edition
• Newspaper Source

eJournal Search

UPDATE - the eJournal search has been fixed- 8/24/18 7:37am

Our eJournal search tab on the library homepage and the search box on the Electronic Resources page is not working.  The vendor is aware of the problem and is currently working on it.  This problem does not effect any of our databases or the other search tabs on the library homepage.  We will update this blog when the problem is resolved.

Cochrane Library saved searches

Cochrane Library is launching a new redesigned site on Tuesday, August 7th.  They will be transferring customers' existing saved searches to the new site from 5:00pm, Sunday, August 5th to 4:59pm, Tuesday, August 7th.  They strongly recommend not using the saved search function during this time period.  If you have any problems with saved searches after this time period, please contact them at cs-cochrane@wiley.com. 

Library System Scheduled Outage

The Pumerantz Library Online Catalog (https://whsl.sirsi.net/) will be unavailable on Wednesday, July 25^th at 9 p.m. for 2-3 hours.

During this time, the Online Catalog features (item lookup, online renew, online holds, item due notices, etc.) will not be available. Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

If you have any questions or concerns, please contact the library at 909-469-5323 or email libsupport@westernu.edu.

Thank you for your patience while we improve our library systems.

WesternU IT Monthly Maintenance window 7/20 6pm-8pm

This is a reminder that the monthly maintenance window will occur on Friday, July 20, 2018, from 6-8PM. Starting at 6PM some of our services and applications may be unavailable. You may experience short network and internet connectivity disruptions during the maintenance window. All services and connectivity should be back to full operation no later than 8PM.

During this window access to Electronic Resources may periodically be unavailable due to maintenance on the Proxy Server.

Journal Citation Reports (JCR) remote access

UPDATE - JCR is now working off-campus- 8/6/18 1:25pm

Journal Citation Reports (JCR) is not working correctly off-campus. You can still look up titles and view journal categories.  When you click on an individual journal to view the profile, you can see the current year's information, but it asks you to pay if you want to see previous years.  The problem has been reported and we will update this blog when it is resolved.

Pumerantz Library Discovery Search Box

UPDATE - the search box has been fixed 6/26/18 2:17pm

The Pumerantz Library Discovery Search box on the library's homepage is not functioning correctly.  Use this link to get to the search page.  To look up eBooks or eJournal titles, use the search box on the library's Electronic Resources page.  We will update this blog when the main search box is fixed.