Library Catalog - Enterprise down for maintenance 7/22/21 9:00 PM

SirsiDynix will be performing database maintenance on our Library Catalog Enterprise. Expected downtime is 1 hour starting 7/22/21 at 9:00 PM PDT

Visible Body downtime

 Visible Body will be doing some maintenance to update security and stability issues on June 30th.  The downtime is scheduled to begin at 5:00 am PDT.  During the upgrade rollout, users will experience brief disruptions.  These disruptions are expected to last less than 30 minutes and might include: 

• Limited or no access to the web versions of Visible Body
• Inability to unlock new mobile downloads or extend the activation period of downloadable mobile apps
• Inability to create new Visible Body user accounts or access and sync current accounts

When the upgrades are done, all features will function as expected.  If you have any questions, please email reference@westernu.edu.

Anatomy.tv 3D Dentistry & 3D Leg, Ankle, and Foot 404 error

UPDATE: A fix has been implemented and the links are working again. 6/15/21 7:21 AM

The Anatomy.tv - 3D Dentistry & Anatomy.tv - 3D Leg, Ankle, and Foot modules go to a 404 error page when you click on the direct link from the E-Resources page.  You can click on the main Anatomy.tv link and navigate to the modules using the Titles tab, or close the window and click on the links from the E-Resources page again.  We are in contact with the vendor and will update this blog with any new information.

eBook search displaying titles we don't have access to

UPDATE: The problem has been fixed. 6/14/21 1:15 PM

When performing a search using the ebook tab on the library's homepage the results are displaying ebooks that the library does not own.  If there is a link that says "PDF Full Text" or "Full-text access for WesternU students, faculty, & staff" then we do have access to the ebook.  The image below shows an ebook we do not own.  There is no full text link to click on and the book cover is not displayed.

We will update this blog when the problem has been fixed.

Anatomy.tv - 3D Leg, Ankle, and Foot 404 error

UPDATE: The link is now working. 5/26/21 7:33 AM

The Anatomy.tv - 3D Leg, Ankle, and Foot module goes to a 404 page not found error the first time it is clicked on.  Please close the window and click on the link again to access.  We have contacted the provider about the error and will update this blog when the problem is resolved.

Scheduled System Maintenance

 What: The following systems may be intermittently unavailable due to scheduled maintenance

• ILLiad - Pumerantz Library Interlibrary Loan and Document Delivery Service (https://westernu.illiad.oclc.org/illiad/logon.html)
• University Archives Digital Collections (https://westernu.contentdm.oclc.org/digital/)

When: Saturday, April 24, 2021 at 9 PM - Sunday, April 25 at 4 AM

Why: Scheduled system maintenance to maintain functionality

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.

Scheduled System Maintenance

 What: The following systems may be intermittently unavailable due to scheduled maintenance

• ILLiad - Pumerantz Library Interlibrary Loan and Document Delivery Service (https://westernu.illiad.oclc.org/illiad/logon.html)
• University Archives Digital Collections (https://westernu.contentdm.oclc.org/digital/)

When: Saturday, April 10, 2021 at 9 PM - Sunday, April 11 at 2 AM

Why: Scheduled system maintenance to maintain functionality

Electronic Resources will be available through the Library’s webpages (www.westernu.edu/library).

Thank you for your patience while we improve our library systems.